Terms of Service

Last updated – 12 June 2025

Welcome, and thank you for your interest in NanoHuman Inc., (collectively, "NanoHuman," "we," "us," or "our") and in SuperIntern, including the website at https://super-intern.com, our downloadable desktop application, any mobile or web applications, our application‑programming interfaces (APIs), and all related software, content, and services (collectively, the "Service").

These Terms of Service (together with any Order Form that references them and our Privacy Policy, the "Terms") constitute a legally binding agreement between you and NanoHuman. Please read them carefully.

1. Acceptance of Terms

By clicking "I Accept," signing an Order Form that references these Terms, or otherwise downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, or if you are not eligible to use the Service, you may not access or use it.

If you are acting on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity, in which case the term "you" (and its variants) refers to the entity. Where NanoHuman and such entity have executed a separate master subscription, reseller, or other written agreement, that agreement will govern to the extent it expressly conflicts with these Terms.

2. Service Overview

SuperIntern is an AI‑powered productivity platform, primarily delivered as a desktop application installed on your computer, that offers meeting assistance and task automation. With your explicit permission, the Service may access your device's microphone, speakers, and screen to record audio and video. The Service can integrate with your calendar and generate suggested tasks, schedules, transcripts, or other outputs ("Suggestions") based on data you provide or that we collect through your use of the Service.

Suggestions are automatically generated and may be inaccurate, incomplete, or unsuitable for your circumstances. You are solely responsible for verifying the accuracy, legality, and suitability of any Suggestions before you rely on them.

3. Eligibility

1. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher). If you are under 18, you must obtain verifiable parental or guardian consent.
2. You have not been suspended or removed from the Service previously.
3. Your use of the Service complies with all applicable laws and regulations.

4. Accounts & Registration

You must create an account to access most features of the Service.

• Provide accurate, current, and complete registration information.
• Keep your credentials confidential and promptly notify us at contact@nanohuman.co.jp of any unauthorized access or use.
• You are responsible for all activities that occur under your account except to the extent caused by our breach of these Terms.

4.1 Customer Responsibilities

If you create multiple user accounts (each, a "User") for your organization, you are responsible for all activity that occurs under those accounts and for ensuring that all Users comply with these Terms.

4.2 Permissions

The Service may allow you to grant permissions or access rights to other Users. You are solely responsible for configuring, reviewing, and managing such permissions.

5. Fees & Payment

Certain features of the Service require payment as specified on our Pricing Page or in an applicable Order Form.

• Currency & Taxes. Unless otherwise stated, all fees are charged in US Dollars (USD) and include tax. International customers are responsible for any other applicable taxes, duties, or bank fees.
• Payment Processing. Payments are processed by Stripe, Inc. and are subject to the Stripe Terms. NanoHuman does not store complete card numbers.
• Subscriptions. Subscription plans renew automatically unless canceled. You may cancel at any time via the in‑app billing menu. Authorized recurring charges will continue until you cancel.
• Delinquent Accounts. Late or failed payments may result in suspension or termination after a 14‑day cure period. You remain responsible for unpaid amounts.

5.1 Refunds

• If we terminate the Service for our convenience, we will refund any prepaid fees on a pro‑rated basis.
• Except as expressly provided in these Terms or required by law, all fees are non‑refundable.

6. Licences and Intellectual Property

6.1 Ownership

The Service, including all software, content, documentation, and related intellectual property rights, is and shall remain the exclusive property of NanoHuman or its licensors.

6.2 Limited Licence

Subject to your ongoing compliance with these Terms, NanoHuman grants you a non‑exclusive, non‑transferable, revocable licence to access and use the Service for your internal business or personal purposes during the applicable subscription term.

6.3 Restrictions

You shall not:

• copy, modify, distribute, or create derivative works of the Service;
• reverse‑engineer, decompile, or attempt to discover the source code, except to the limited extent that applicable law permits despite this restriction;
• interfere with or circumvent security or access controls;
• upload or transmit viruses, malware, or unlawful content;
• resell, sublicense, or otherwise make the Service available to third parties;
• use the Service to build or improve a competing product or service;
• bypass rate limits or probe for vulnerabilities.

6.4 Feedback

If you provide suggestions, comments, or other feedback (“Feedback”), you grant NanoHuman an irrevocable, worldwide, royalty‑free, sublicensable licence to use, reproduce, and exploit that Feedback without obligation to you.

7. Content & Data

7.1 Customer Content

All data that you upload, record, or otherwise submit through the Service (“Customer Content”) remains yours. You represent and warrant that you have all rights necessary to provide the Customer Content and to grant the licences set forth in these Terms.

Except as described in our Privacy Policy, NanoHuman will process Customer Content only to provide, maintain, and improve the Service.

7.2 Service Data

We may collect and use aggregated or anonymized usage data (“Service Data”) to operate and improve the Service. Service Data does not identify you.

7.3 Data Protection

NanoHuman employs reasonable administrative, technical, and physical safeguards to protect Customer Content. You remain responsible for securing your own systems, devices, and backups.

8. Third‑Party Applications

The Service may interoperate with Google Calendar or other third‑party services. Your use of any third‑party service is governed solely by that service’s terms. NanoHuman does not control, and is not responsible or liable for, any third‑party service.

9. Third‑Party Components

The Service may include open‑source or other third‑party software that is subject to separate licence terms. Such terms are provided with the software and are incorporated by reference.

10. Changes to Terms or Service

We may update these Terms and/or modify the Service from time to time.

• We will publish revised Terms at least 30 days before they become effective and will notify users by email or in‑app notice.
• If you object to the changes, you may cancel your subscription without penalty before the effective date.
• Continued use of the Service after the effective date constitutes your acceptance of the amended Terms.

11. Disclaimers (No Warranties)

The Service and all Suggestions are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, NanoHuman disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. Nothing in this Section limits or excludes liability for our wilful misconduct or gross negligence, or any consumer rights that cannot be disclaimed under applicable law.

12. Indemnity (Business Users Only)

If you use the Service in a business or professional capacity, you agree to indemnify, defend, and hold harmless NanoHuman and its officers, directors, employees, and agents from and against any third‑party claims, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your misuse of the Service; (b) your breach of these Terms; or (c) your violation of any law or third‑party rights. This Section does not apply to consumers.

13. Limitation of Liability

To the fullest extent permitted by law:

• Indirect Damages. NanoHuman shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to the Service or these Terms.
• Cap. NanoHuman’s aggregate liability for direct damages shall not exceed the total fees you paid to NanoHuman for the Service in the six (6) months preceding the event giving rise to the claim, whichever is greater.

The above limitations do not apply to damages resulting from our wilful misconduct or gross negligence, or to any liability that cannot be limited or excluded under applicable law.

14. Term, Suspension, and Termination

These Terms remain in effect until terminated.

• By you. You may cancel your subscription at any time via the in‑app billing menu.
• By us. We may suspend or terminate your access for material breach of these Terms after 30 days’ written notice and an opportunity to cure, or for convenience with 30 days’ notice (with refunds per Section 5.1). We may terminate free accounts at any time without notice.
• Effect of termination. Upon termination, your licence to use the Service ends and you must cease all use. Upon your written request, we will delete Customer Content within 30 days, except to the extent we are legally required to retain it.

If your paid subscription lapses, your account may be downgraded to a free tier (where available) with limited functionality.

15. Confidentiality

Each party agrees to protect the other party’s non‑public, confidential information with reasonable care and to use it only for the purposes of performing under these Terms. Either party may disclose confidential information if required by law or court order, provided it gives prompt notice (to the extent legally permitted).

16. Dispute Resolution

16.1 Business Users

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be finally settled by binding arbitration administered by the Japan Commercial Arbitration Association (JCAA) in Tokyo in accordance with its rules. The language of arbitration shall be English. The arbitral award may be enforced in any court of competent jurisdiction.

16.2 Consumers

If you are a consumer, you may instead bring claims before the Tokyo District Court or a competent court in your country of residence. Nothing in these Terms affects statutory consumer rights.

16.3 Good‑Faith Negotiation

Before commencing arbitration or litigation, the parties shall attempt in good faith to resolve the dispute within 30 days.

No Class Actions. Where permitted by law, you and NanoHuman agree that any dispute shall be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, or representative action.

17. Export Compliance

You must comply with all applicable export‑control and sanctions laws of Japan, the United States, and any other relevant jurisdiction. You represent that you are not located in, and will not access or use the Service from, any country or region subject to comprehensive sanctions, or on any denied‑party list.

18. Miscellaneous

• Entire Agreement. These Terms, the Privacy Policy, and any Order Form constitute the entire agreement between you and NanoHuman regarding the Service and supersede all prior agreements and understandings.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
• Force Majeure. Neither party shall be liable for any delay or failure to perform due to causes beyond its reasonable control (including natural disasters, acts of government, labor disputes, and Internet outages).
• Notices. We will deliver notices to you via email to your registered address or through in‑app notifications. You may send notices to us at contact@nanohuman.co.jp.
• Relationship. The parties are independent contractors; nothing in these Terms creates an agency, partnership, or joint venture.
• No Third‑Party Beneficiaries. These Terms do not create any rights in favor of third parties.
• Publicity. With your prior written consent (including email), we may identify you as a customer and display your name and logo on our website and marketing materials.

19. Consumer Cooling‑Off (EU/EEA)

If you are an EU or EEA consumer, you have a statutory 14‑day right to withdraw from online contracts. By accessing the digital content or Service immediately after purchase, you acknowledge that the right to withdraw is lost once performance has begun.

20. Accessibility

We are committed to making the Service accessible and aim to conform to WCAG 2.1 AA and EN 301 549 accessibility standards. If you experience any difficulty, please contact us at contact@nanohuman.co.jp